Privacy Policy

Effective Date: 07.07.2025

1. Introduction

Mindy Lovi Interiors (“we,” “us,” “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our interior design services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone, address)
  • Project location and details
  • Budget information
  • Design preferences and requirements
  • Communication records and correspondence
  • Payment and billing information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Website usage patterns and navigation data
  • Cookies and similar tracking technologies
  • Referral sources and search terms

2.3 Project-Related Information

During the design process, we may collect:

  • Property measurements and layouts
  • Photographs of existing spaces
  • Lifestyle and family information relevant to design
  • Accessibility needs and special requirements

3. How We Use Your Information

3.1 Service Delivery

We use your information to:

  • Provide interior design consultation and services
  • Communicate about project progress and decisions
  • Coordinate with contractors and suppliers
  • Process payments and maintain billing records
  • Provide customer support and respond to inquiries

3.2 Business Operations

We may use your information to:

  • Improve our services and website functionality
  • Analyze trends and user preferences
  • Conduct market research and business development
  • Comply with legal and regulatory requirements
  • Protect against fraud and unauthorized activities

3.3 Marketing and Communication

With your consent, we may use your information to:

  • Send newsletters and design inspiration content
  • Inform you about new services and special offers
  • Request feedback and testimonials
  • Create case studies and portfolio materials

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third parties who assist in our business operations, including:

  • Contractors and tradespeople
  • Suppliers and vendors
  • Payment processors
  • Professional consultants (architects, engineers)
  • Technology service providers

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Enforce our Terms and Conditions
  • Prevent fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

4.4 Consent-Based Sharing

We may share your information with your explicit consent for specific purposes, such as:

  • Including your project in our portfolio
  • Sharing testimonials or case studies
  • Referrals to other professionals

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data
  • Secure data transmission protocols
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

5.2 Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Project-related information is typically retained for [X] years after project completion.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to:

  • Request access to your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal requirements)
  • Receive a copy of your information in a portable format

6.2 Communication Preferences

You can:

  • Opt out of marketing communications at any time
  • Update your contact preferences
  • Unsubscribe from our email lists using the provided links

6.3 Cookie Management

You can control cookie settings through your browser preferences, though this may affect website functionality.

7. Cookies and Tracking Technologies

7.1 Types of Cookies

We use various types of cookies:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us analyze website usage and improve performance
  • Marketing Cookies: Used for advertising and marketing purposes

7.2 Third-Party Cookies

Our website may include third-party cookies from:

  • Analytics providers (Google Analytics)
  • Social media platforms
  • Advertising networks

7.3 Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw consent by adjusting your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. International Data Transfers

If you are located outside [Country], please note that your information may be transferred to and processed in [Country], where our servers are located and our business operates.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it’s used
  • Right to request deletion of personal information
  • Right to opt out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

12. European Privacy Rights

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with supervisory authorities

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date. Continued use of our services constitutes acceptance of the updated policy.

14. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

Mindy Lovi Interiors

Email: [email protected]

Phone: 718-715-1447

Address: 2250 59th Street, 8th Floor, Brooklyn, NY 11204

15. Complaints and Dispute Resolution

If you have concerns about our handling of your personal information, please contact us first. If you are not satisfied with our response, you may:

  • File a complaint with relevant data protection authorities
  • Seek resolution through binding arbitration
  • Contact consumer protection agencies

 

 

Last updated: 07.07.2025